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"Repair 20~50% more hard drives, up to 5 times faster, compared to using OEM Software Drive Diagnostic Utilities such as "DFT-Drive Fitness Test”, "Data Lifeguard" , "Powermax" , "FJDT", "hutil", and "Seatools"
The Kesender II is a powerful and versatile Hard Disk Drive service tool for IDE and SATA* drives. It can be used to perform Erase, Test, Repair and Data Recovery functions at an interface speed of up to 18 sec/GB. It can repair damaged drives by automatically reassigning bad sectors, fixing Track Zero problems, or by masking uncorrectable sectors. Drives with many errors can salvaged by using the "Clip Capacity" function. Duplication is limited to basic disk to disk (1:1) production. This item is also capable of networking up to four testers for dramatically increased efficiency.
An ideal tool for PC recycling centers and drive resellers.
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Main Functions
- ERASE - Full Hard Drive Data Erase with 1~5X Overwrite, DOD 5220.22M, NSA, Custom
- TEST - Random Seek (1,000 times), verify, Read-Write-Read & Compare,
1 Cycle Test, Running Test (Aging Test), Advanced Performance Analysis, Password Detection, SMART Quick/Extended Test
- REPAIR - Reassignment of Bad Sector(s), fix Servo Data/Track Zero problems, Masking Uncorrectable Bad Sectors. (DRIVE CLIP), Low Level Formatting
- RECOVER - Use as a Data Recovery tool to copy disk contents whilst ignoring bad sectors.
- DUPLICATE - Copy drives 1:1 at speeds greater than software
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Main Features
- Works at the fastest (18 sec/GB average) interface speed
- Complete S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) Support
- HDD Quick and Comprehensive Tests are manufacturer specific, meaning that the tester uses manufacturer specific tests in order to save time for mass-turnout applications New!
- Quick Test: 30 – 120 seconds
- Comp Test: 25 – 35 minutes
- Capable of Networking Up to 4 units (run a function on 4 Hard Drives simultaneously).
- Duplicates ATA/IDE Hard Drives (1:1, Data Recovery Function included) New!
- PC Interface for direct control over Networking, Data Recovery and Log File Acquisition in TEXT and CSV format
- Acquires HDD Error area LBA/MB, ATA error code, Security Password Status & LevelJudge Security Password Status, and LEVEL
- Works with any HDD (Supports ATA-6 interface HDD: 3.5", 2.5", 1.8", 1" Big Drive)
- Run SMART Extended SELF TEST and SMART SHORT SELF TEST
- Support HDDs at OE incoming inspection (Random Seek, ECC Verify, Read-Write-Read & Compare, All Write Test) * HDD tests do not alter HDD data
- Fast [Low Level Formatting] function
- Fast UDMA repair (ATA mode 5, 6 Repair) and repairs and reassigns bad sectors with variable parameters (Timeout, Retry counts, HEX Value)
- Data Destruction -WIPE- is in compliance with various data security requirements such as HIPAA, DOD5220.00M, British Standard 7799, ISO17799 for HDD recycling
- Quick HDD WIPE from Cylinder-0, Head-0, Sector-1 (meaning that the entire MBR and all file systems are erased within the first few seconds).
- Clip function masks uncorrectable bad sectors
- HPA (Hidden Partition Area) ON/OFF functions
- Indicates bad sectors (MB in %).
Specification
Interface ATA *S-ATA
Main Function Data Erase, Test, Repair, and Data Recovery
Number of connectable drives 1
Input Power AC90~240V ±20 50/60Hz auto change
Dimensions W200 X D115 X H40 (mm), 4.4 lb (2kg)
Energy Consumption 50VA
Product Includes: Interface cable x 1, DC power cable x 1, Manual
*Unlike Software Tools, KesenderII can set hard drive parameters to customize your process. (Timeout, Error Count, CHS/UDMA mode..), so you have the best chance to get the Hard Drive Repair or Data Recovery
KESENDER 2 FAQ (Provisional)
General
Q1: What is the Kesender's (Hardware) advantage over software?
Q2: Does the Kesender
work with any ATA hard drives?
Q3: Does the Kesender
work with any S-ATA interface hard drives?
Q4: What options are
available?
Q5: Can I log Erase
operations for reporting purposes?
Q6: Can I test a HDD completely without changing any HDD data?
Q7: Can the Kesender unlock ATA passwords on
a HDD?
Q8: How often will new firmware be released?
Q9: How fast is the Kesender?
Q10: What is the Clip function?
Q11: Can you tell me about the compare
function?
Q12: What is the warranty?
Q13: What does the Kesender do best?
Q14: Is the 110V internal power unit
convertible?
Q15: What is the fastest way to screen and
repair the drives from SKY + TV boxes?
Q16: What is the differences between the King Kesender Mini and
the Kesender?
Q17: Can the Kesender erase SMART logs?
Operation
Q1: How do I operate the Kesender?
Q2: How do I repair an HDD?
Q3: What is the fastest way to test an HDD?
Q4: What about repairing "Track 0" problems on my HDD?
Q5: What is a "STATUS ERROR"?
Q6: How can I run a Kesender self check?
Q7: What can I do if the Kesender finds a
bad sector at track0?
Q8: Can the Kesender repair Maxtor Athena?
Q9: Can the Kesender backup from Maxtor
30GB, which PCs cannot recognize?
Q10: Can the Kesender fix a Seagate 40GB
HDD with bad sectors?
Q11: Problem: PC recognizes a Quantum
10GB but cannot format the drive and makes a ticking sound.
Q12: What is "Abort" when doing a SMART
check?
Q13: SMART check runs successfully but
running the Test and Repair function leads to a "Selection"
Error. Why?
Q14: Do you have any advice for Hard
Drives with uncorrectable errors?
Q15: I used 9[Test & Repair], then I got
an ABORT messages. What does this mean?
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Q1: What
is the Kesender's (Hardware) advantage over software? |
| The Kesender
directly accesses an HDD's physical sectors with Raw Level
ATA commands. So the user is basically overriding the PC
system. First of all, this increases functional speed since
ATA native interface speed is utilized. (Also, user does NOT
have to turn PC ON/OFF) Second, it is made in a small,
portable size and is very simple to use. Third, many
customers report that software does not work well on CHS
addressing PIO mode hard drives. Some software/PC
combinations may perform such jobs, but if you are looking
for professional quality and performance ..look no further. |
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Q2: Does the Kesender work with any ATA hard drive? |
| Yes, since Kesender directly accesses physical sectors,
any ATA hard drive will work (unlike software), CHS
addressing and PIO transfer mode hard drives are also
accessible. |
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Q3: Does the Kesender work with any S- ATA interface hard
drives? |
| Yes, the
Kesender will handle SATA HDDs using the optional adapter. |
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Q4: What options are available ? |
| There are 2.5,
1.8 inch hard drive adapters as well as an SATA converter
option. Please ask us for other available options. |
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Q5: Can I log Erase operations for reporting purposes? |
| Yes. The Data Logger (optional) will store all erase
operations in CSV files to the PC memory card for printable
reports. |
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Q6: Can I test a HDD completely without changing any HDD
data? |
| Yes. If you are having doubts about a HDD, you can test
it without changing any data by running [C;One Cycle Test]. |
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Q7:
Can the Kesender UNLOCK ATA passwords on a HDD? |
| NO. The Kesender cannot perform this function.
However we offer a separate product called the "HDD ROCK"
for this task. This equipment is designed to Lock and Unlock
a HDD. Please ask for detailed information provided about
this product: |
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Q8: How often will new firmware be released? |
| We upgrade our firmware anytime we develop new useful
functions for our customers. Currently we upgrade every 5
months. Customers receive 1 year of free upgrades from
the date of purchase. We encourage our customers to provide
input about new developments so that we can best suit the
industry's needs. |
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| Q9: How fast is the Kesender? |
-31sec/GB for WD 40GB 3.5" ATA 100 (7000RPM) WD Caviar
factory prototype.
-67sec/GB for Hitachi 10GB 2.5" Laptop drive #DK23A-10 for
[0:Erase].
This specs depend largely on the speed of the given HDD,
3.5"-7000RPM and ATA 1000 HDDs should get around 35 sec/GB.
*note: Laptot HDDs as well as out-dated HDDs are generally
slow. When running [9:test & repair], the function
will become slower once the target HDD has experienced
multiple bad sectors. |
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| Q10: What is the Clip function? |
The Clip function is used to set HDD capacity to any
specified size. The Clip function is also use to mask bad
sectors for recycling HDDs if our [9: Test&Repair] does NOT
work. (Remember that HDDs that have failed the #9 function
may not have much life left...). Here are three examples of
common Clip function use:
1. HDDs from TIVO or Music Devises sometimes come with clip
capacity. The Kesender can cancel this clip, maximizing the
HDD size.
2. After [9: Test&Repair] failure, press and hold the [SEL]
button for 4 seconds. The following error page will provide
the MB location and last found error sector. (E.G. 11200MB
then Clip this HDD to adjust to 11000MB).
3. Owner wants to restrict storage space for computer user,
so he or she clips the HDD to specified size. (E.G. PC has
originally 80GB, but only allow 10GB usage of the HDD). |
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Q11: Can you tell me about the compare function? |
1. If the HDD is successfully erased but the Compare
test fails, the problem could possibly be fixed by
performing [9: Test&Repair].
2. If [9: Test&Repair] fails, then the HDD is BAD.
*note: Set the compare data (HEX) equally to the data that
was last over-written (erased) on HDD.
To set the compare data (HEX),
1. Press [Start] and [Sel] buttons simultaneously.
2. Enter the [Initialize] menu and set HEX data to your
erasing data.
Compare works as a part of erase function in that;
1. If bad sectors are found, the function will retry
overwrite 3 times and skip or repair the bad sectors.
2. If the sectors are not repairable and are skipped, the
Kesender will remember the location of the skipped bad
sectors.
3. When running the Compare function (based on the memory
of skipped bad sectors) the Kesender will skip the bad
sectors during the Compare Erase function and will repair
them during the Write Procedures. So, only WRITE ERROR
sectors will be repaired, NOT READ ERROR sectors.
*This is why you might want to perform [Test&Repair] to
make sure both READ/WRITE errors are repaired. |
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Q12: What is the warranty? |
| 12 months. Overseas customers are required to pay for
the return shipping fee. Ji2 will pay for outgoing
shipping fees. |
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Q13: What does the the Kesender do best? |
The Kesender works best in situations where:
1. HDD cannot be formatted.
2. HDD may have bad sectors.
3. HDD is not recognized by laptop.
*The Kesender will NOT fix any mechanical problems. For
example, Hard Drives that are noisy or fail to spin.. |
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Q14: Is the 110V Internal power unit convertible? |
| Yes. The Kesender can switch automatically from 110V to
240V operation and back. |
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| Q15: What is the fastest
way to screen and repair the drives from SKY + TV boxes? |
1. Perform SMART check. This will eliminate
60~70% of non repairable HDDs.
2. Perform [Test&Repair]. This will fully check the HDD
and fix it (if possible). |
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| Q16: What is the
differences between the King Kesender Mini and the Kesender? |
1. SPEED:
King Kesender Mini is 2 times faster: 150MB/sex MAX.
2. Interface:
King Kesender Mini has ATA/IDE, SCSI native VS. Kesender is
ATA/IDE native. SATA is optional in both (plug-in adapters).
3. Log Function:
We provide special software for the King Kesender Mini that
allows it to log all items performed in text as well as CSV
file. The user can also create certificate for each drive
erased: DOD/NSA/HIPPA standard.
4. Advanced HDD test functions:
With the provided software, the King Kesender Mini can
measure many HDD characteristics such as transfer speeds,
HDD ready time duration, ECC error correction analysis. It
is also able to send any ATA raw level commands to connect
HDD with provided script languages. |
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Q17: Can the Kesender erase SMART logs? |
No.
ATA/ID uses vendor unique commands allowing the user to
perform PGD clean as well as SMART clean. However, these
functions are vendor unique and we do not support all of the
commands. Second, experience has taught us that problems
tend to return even after the SMART system has been cleaned.
For SCSI drives, there is a way to clean the defect list,
but we experience very similar problems. |
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Operation
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Q1: How do I operate the Kesender? |
| Simply place
the hard drive on the top of the Kesender and connect the DC
power cable and interface cable. Then power on the Kesender
and select one of the 15 operations to start. (E.g. REPAIR,
ALL WRITE TEST, ONE CYCLE TEST) Once completed, LCD and LED
will signal the end of the operation. You do NOT need a PC
or any software to perform HDD Test/Repair/Erase with the
Kesender. No extra equipment is required. |
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Q2: How do I repair HDD? |
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*The Kesender is fast enough
to repair over 20 hard drives in an 8 hours shift.
1. Perform [9. test and repair] for entire
HDD --This will test the HDD and (if bad sectors are
found) attempt to reassign/skip the bad sectors
including servo data.
2. Perform [A. all write test] for first 500MB of HDD --
this will erase HDD(MBR) as a final test.
3. If HDD still
fails the [9. test and repair], then it is NOT
repairable.
4. By pressing and
holding [SEL] for 3 second, user can find the location
of incorrectible bad sectors by MB
5. Use this information to clip the HDD for smaller size
using [E.clip (manual)]
(e.g. if an uncorrectable bad sector is 2,301MB in size,
manually clip HHD to 2,300MB)
6. Clipping will
have produced a smaller size HDD that is ready to use!
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Q3: What is the fastest way to test a HDD? |
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If the HDD is SMART capable,
perform [6: SMART check]. This takes only 10 seconds and
device will provide and overall evaluation of the HDD. If
HDD is NOT SMART compatible, use [C: One Cycle Test] or [9:
Test & Repair] |
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| Q4: What about repairing "Track 0" problems on my HDD? |
|
Iif the bad sector is
re-assignable. The Kesender can repair bad sectors
regardless of location. (not possible with software). |
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| Q5: What is a "STATUS ERROR"? |
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1. The Kesender sends
commands to HDD and HDD accepts (*Kesender and HDD are
communicating each other successfully).
2. HDD communicates to the Kesender that it does NOT want to
perform any commands from the Kesender due to the status of
the HDD itself (Status of HDD is not ready).
3. One example of a Status Error is that the HDD has a
password locked and can NOT accept any command. There may be
some other reasons why the HDD status is ready. |
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Q6: How can I run a Kesender self check? |
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Please perform the following
to self check the unit.
(**Connect known-good-HDD to Kesender)
1. Press/hold both [Start] and [SEL] buttons to enter the
<SYSTEM MENU>.
2. Press [SEL] to go<2:SYSTEM TEST>.
3. Press [START] for Kesender self test.
4. If GREEN LED indicates OK, then Kesender has passed
inspection.
5. If RED LED - NG indicates, please e-mail the ERROR code
(message) to Ji2.. Also e-mail me the ERROR message during
the operation (Repair) and provide the firmware version. |
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Q7: What can I do if the Kesender finds a bad sector at
track0? |
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-ABORT error means that the
Kesender is communicating with the HDD, but the HDD has
rejected all ATA commands.
-Perform [SMART CHECK] to the HDD and see whether the
error returns. If [SMART CHECK] passes, you must download
the latest HDD firmware to the HDD, and then try to fix
again.
*Sometimes ABORT is caused by password lock. In this case,
the Kesender cannot do anything unless the password is
unlocked. |
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Q8: Can the Kesender repair Maxtor Athena? |
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Maxtor Athena should work
with the Kesender. However, these drives Maxtor DX541
family: models 2B020H1 (20GB), 2B015H1 (15GB), and 2B010H1
(10GB) have bad firmware that don't recognize the management
area of the HDD. This requires installment of the latest
available firmware from the manufacture. |
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Q9: Can the Kesender backup from Maxtor 30GB, which PCs
cannot recognize? |
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The Kesender will NOT backup
or restore data from a HDD in this case. The Kesender may
recognize a HDD via low level ATA command. This cannot
even be recognized by PC bios.. |
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Q10: Can the
Kesender fix Seagate 40GB with bad sectors? |
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Yes, any HDD brand can be
repaired. |
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| Q11: Problem: PC recognizes a
Quantum 10GB but cannot format the drive and makes a ticking
sound. |
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The Kesender will NOT fix
this HDD because it is experiencing mechanical problems. |
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| Q12: What is "Abort" when doing a
SMART check? |
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"Abort" means that the HDD
and Kesender have established communication. However, the
HDD is sending error message: "Abort", meaning the command
that the Kesender has sent to the HDD is not recognized. In
this case, the HDD may be too old to have SMART feature. |
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| Q13: SMART Check runs successfully
but running the Test and Repair function leads to a
"Selection" Error. Why? |
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The "Selection" Error
message means that the Kesender and HDD can NOT establish
communication. This means that the HDD is not responding to
any initializing commands from the Kesender. |
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| Q14: Do you have any advice for Hard
Drives with uncorrectable errors? |
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If and HDD has uncorrectable
errors then the Kesender has established communication.
However, there are bad sector in HDD that cannot be
repaired. Each HDD has an ECC (Error Correction Code)
algorithm that is used to fix bad sectors. After the ECC is
applied, the HDD checks the data consistency and fails in
CRC check. Then the HDD communicates to the Kesender that it
has an "Uncorrectable Error". |
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| Q15: I used 9[Test & Repair], then I
got ABORT messages. What is the mean? |
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.In this particular situation, ABORT means
that you have successfully established the connection
between the Kesender and HDD. However, the HDD had responded
with [ABORT] command when Kesender issued a device command.
Ther are normally two reasons for this:
1. HDD is password locked.
2. There is data corruption in the HDD management
area/Platter (Good Control PCB Board).
To see if the HDD is experiencing problem (1), perform the
[SMART TEST] and see whether the result comes back as PASS,
FAIL or another error. |
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